- Long-term investments in personnel health, increasing their productivity and efficiency
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Social guarantee of personnel protection
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Early detection of employee diseases, reducing the number of illnesses and the risk of workplace injuries
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Personal participation in forming the necessary insurance program, determining the types and scope of services
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Quality control of received services
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Possibility for employees to visit doctors during non-working hours
Provision of medical services to employees under the contract is carried out with the help of an assistance company with a staff of family doctors and medical 1 personnel exceeding 1600 people, possessing its own fleet of modern ambulances, a network of base clinics, and accredited medical and preventive institutions (in accordance with the scope of services provided by the insurance program and within the terms of the insurance contract).
Interaction between the insurer and the insured
Within the framework of differentiated insurance programs, team employees will be able to undergo regular medical check-ups, examinations, and receive seasonal vaccinations.
Within the framework of the voluntary insurance contract in case of illness, the Insurer guarantees the organization and provision of medical services based on the service package (insurance program) chosen by the Insured, attached to the Insurance Contract and being an integral part thereof.
Coverage territory – the territory to which the insurance protection under the contract extends – the Republic of Kazakhstan.
Insurance event: The Insured's appeal during the term of the insurance contract to doctors and/or medical organizations for medical services in case of an emergency, acute illness, exacerbation of a chronic disease, injury, poisoning, and other accidents that occurred during the term of the Contract, and the associated incurrence of expenses by the Insured.
The Insured under the Contract can be the person in respect of whom the Insurance Contract is concluded.
At the time of signing the Insurance Contract, the Insurer issues a personal insurance card to each Insured, which contains information with the individual data: employee's full name, Company name, insurance card number, and insurance terms.
Procedure for providing medical services: The Insurer organizes the provision of medical services to the Insured as stipulated by the Insurance Program of this Contract through an assistance company. Medical services corresponding to the selected Insurance Program are provided to the Insured at the assistance company or in medical organizations included in the medical network.
Medical indications – these are objective reasons and conditions for receiving medical services for the diagnosis and treatment of a disease, arising from the fact of the Insured having this disease, their condition, determined by the doctor of the Assistance Company and in accordance with the contract and insurance program.
Dental services are also provided to the insured by Interteach specialist doctors and dental clinics included in the assistance network.
Actions of the Policyholder (Insured) upon the occurrence of an insured event:
Upon the occurrence of an insured event, the Insured must contact an Interteach doctor or call the Call-center using the round-the-clock numbers indicated on the insurance card for consultations and organization of medical assistance.
The Insured can also contact their personal family doctor directly for consultation, organization of consultations with specialists, or hospitalization, selection of treatment tactics, and coordination of further treatment during outpatient and/or inpatient care.
In cases where the Insured is hospitalized in a medical institution not included in the Assistance Company's network (List of medical network participants) due to emergency indications or the occurrence of an emergency insured event, the Insured or their authorized representative must notify the personal family doctor/personal manager or the representative of the Interteach Insurance Company about the admission fact no later than 48 hours from the date of the insured event occurrence and provide the following data:
- Insurance card number, company name, full name of the Insured;
- Location of the Insured, contact phone numbers;
- Provide information with a brief description of the case.
